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Athena Castle - Comprehensive solution for debt collection management.

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3 millions+

contracts allocated monthly
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100,000+

uptrail daily
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1 second

to process big customer data linking

Problems businesses are facing

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Collections data are scattered in many places

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No controlling hub from back office to plan, monitor and control activities from collectors

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Take time to collect information for reporting

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Remember many password for many systems

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No forecasting model to apply on system

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Slow processing system

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Athena Castle Highligh Features

Be a single centralized place for back-office of Collections:

  • Centralize and unify all data relating

    Customer demographic, interaction history to allow the transparent and easy data manipulation on single platform, which impact the rest of ecosystem
  • Configurate interaction rule at back-end

    Configurate interaction rule to customer base on strategic decision from leaders
  • Auto and manual allocation mechanism

    Allowing the strategy creator to setup and do interaction strategy effectively
  • Data gateways

    Get updated information from CRMs applications by many data transmission gateway
  • Monitor and manage

    Monitor and manage collectors' governance and performance by visualized and realtime dashboard for viewers to make timely & exactly decision
  • Link directly with Core system

    To pull data and highly adaptive to other CRM apps & web base application

How Athena Castle works

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Contract allocation

Develop a debt collection strategy then allocate contracts to collection groups
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System permissions

Decentralize file access rights by unit, department, and employee
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Look up contract information

View contract details to the extent allowed
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Centralized record of impact history

Centrally record impact history from various sources and systems such as Field or Call Collector

Why Athena Castle is your real castle?

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Fast
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Cost saving
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Cloud hosting
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LDAP integration availability
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Data centralized & digitalized
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Multi platform display
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Flexible integration